Our Frequently Asked Questions
Is delivery discreet?
Yes. All medicines are sent in plain, unbranded packaging with no reference to the contents or our pharmacy name, ensuring complete confidentiality.
Can I return medicines if I change my mind?
No. By law, medicines cannot be returned once they have left the pharmacy premises. If you have concerns about your order, please contact our pharmacy team for assistance.
What payment methods do you accept?
We accept major UK debit and credit cards, as well as secure online payment methods. All transactions are encrypted for your safety. In some cases, we'll only accept bank transfer.
How are my personal details protected?
We comply with UK GDPR and Data Protection laws. Your medical and personal information is stored securely and will never be shared without your consent, except where legally required.
What if I need my medicine urgently?
We offer next-day delivery options for most prescription medicines. In emergencies, please contact your GP or dial 999 if it is life-threatening.
Can I get advice on over-the-counter medicines?
Yes. Our pharmacists are available to recommend suitable non-prescription treatments for common conditions such as colds, allergies, and pain relief.
How can i get in touch?
You can contact us directly by email on info@quickmedsuk.is or our pharmacy team are available to speak to via WhatsApp, if you see the small icon to the right of your screen then feel free to chat to us there.